Talks and keynotes
Speaking
Conference talks, keynotes, workshops and meetups on AI, language technology and customer experience.
Talks
Speaking engagements
Newest first
Upcoming
- Industry Day at AJCAI, Australasian Joint Conference on Artificial Intelligence 2026, Auckland, 29 November 2026: "From PhD to Product: Turning NLP Research into an Enterprise AI Company"
- US Business Summit, Auckland, 4 December 2026: panel discussion on scaling in the US
2026
- Women in CX UnConference 2026, Dallas, 20 and 21 October 2026: panel, "Beyond Understanding: From Customer Insight to Responsible Action"
- Electrify Aotearoa, women's founder conference, NZICC, Auckland, 9 and 10 June 2026
- CX Asia Week, Singapore, 18 June 2026: using public airline reviews to show how customer feedback acts as a leading indicator of trust, growth and decline, and how AI reads unstructured feedback at scale
2025
- Movac Leadership Jam, Auckland, 22 October 2025
2024
- MORGO 2024, Queenstown
- AWS Cloud Day AI Edition, keynote, Auckland, 30 July 2024
2021
- Scale By the Bay, keynote, online, 28 and 29 October 2021
- Banking Technology Forum: CX Summit AI4, online, June 2021
2020
- Insights Association NEXT, online, 1 to 3 June 2020: how LinkedIn fuels user insights using AI-powered feedback analysis, with Allison Schoer of LinkedIn
- ScaledML, panel on AI Products & ML Ops, Computer History Museum, Mountain View, February 2020
2019
- Grace Hopper Celebration, "So, You Want to Be a CEO?", Orlando, 3 October 2019
- Startup Grind Auckland, fireside chat
2018
- The Artificial Intelligence Conference (O'Reilly), San Francisco, September 2018
- Thematic story and demo, Sydney NLP Mini Conference, Sydney, July 2018
- Thematic story and demo, Auckland AI Meetup, June 2018
2017
- Insights into Customer Journeys using Feedback Analysis, Sentiment Analysis Symposium, New York
- Artificial Intelligence and Customer Engagement, Techweek, Auckland
- Making the most of customer feedback, SmarterData, Auckland
- STEMPreneurs guest speaker series, AUT, Auckland
2016
- Applications of Natural Language Understanding: Tools and Technologies, O'Reilly Strata & Hadoop World, London
- 7 NLP Must-Haves of Customer Feedback Analysis, Sentiment Analysis Symposium, New York
- Predictive analytics workshop, Customer Experience Asia, Singapore
2015
- Languages and Computers, Refactor, Auckland
- Visualising text, Data Visualising Meetup, GridAKL, Auckland
2014
- Understanding Human Language with Python, KiwiPyCon, Wellington (video)
- NLP with Python tutorial, KiwiPyCon, Wellington
- Keywords, Concepts and Categories, NLP in NZ Meetup, Auckland
2011 and 2012
- Text Analytics on 2 Million Documents: A Case Study, Text Analytics World, Boston (2012)
- Mining Unstructured Data: Practical Applications, O'Reilly Strata, Santa Clara (2012)
- Text Analytics with Pingar, Semantic Garage Meetup, San Francisco (2011)
- The Next-Generation SharePoint: Powered by Text Analytics, SharePoint conferences in Hong Kong and Singapore (2011)
